Quarterly Report
Q3 2025

Executive Summary

Strong growth continues. MRR increased 8% during the quarter to 600k NOK, driven by better onboarding and increased partner sales. ARR is now 7.2m NOK (+24% YoY).

Activation is the main challenge. Paid search drives volume, but activation is too low (37%). Targeting needs to be tightened and first value simplified.

Recommendation for Q4: Prioritize partner growth, simplified onboarding, and pricing test for the SMB segment.

Key Metrics

MRR
600k
↑ 8% QoQ
ARR
7,2m
↑ 24% YoY
NRR
108%
↑ from 104%
Churn
2,1%
→ Stable
CAC
6 400
↓ 9%
Runway
14 mo
At current burn

KPI Overview

Metric Q3 2025 Q2 2025 Change Comment
MRR 600 000 NOK 556 000 NOK +8% Strong growth from partner channel
ARR 7 200 000 NOK 6 672 000 NOK +24% YoY Above budget
Net Revenue Retention 108% 104% +4pp Increased expansion from SMB
Churn (logo) 2,1%/mnd 2,2%/mnd -0,1pp Stable
CAC 6 400 NOK 7 000 NOK -9% Better channel mix
Runway 14 months 12 months +2 mnd Lower burn rate

MRR by Segment

Distribution Q3 2025
SMB
360k
60%
Partners
160k
27%
SME+
80k
13%
Growth by Segment
Segment Q2 Q3 Growth
SMB 340k 360k +6%
Partners 140k 160k +14%
SME+ 76k 80k +5%

Conversion Funnel Q3

Visits
120 000
Signups
4 200 (3,5% of visits)
Activated
1 550 (37% of signups)
Paying
210 (14% of activated)

Key finding: The activation rate (37%) is too low. Focus should be on simplifying the path from signup to first value.

Customer Insights

Observations

  • High value among customers using accounting integration + automatic reminders.
  • Churn most often comes from "too little usage" in weeks 1-2 after onboarding.
  • 60% of support tickets relate to the same 3 topics - candidate for help center.

Recommendations

  • 5-day onboarding sequence (email + in-app), one action per day.
  • "Help center light": 10 articles + 3 short videos.
  • Standardized partner implementation with checklist.

Market Context

Trends

  • SMBs want more automation and fewer manual processes.
  • Increased price sensitivity: clear ROI and simple packaging wins.
  • Partner ecosystems are becoming more important for distribution and trust.

Competitive Landscape

Player Price Strength
Competitor A High Many features
Competitor B Mid-range Integrations
Competitor C Low Price
KlarFaktura Mid-range Simplicity

Forecast Q4 2025

Scenario MRR end of Q4 Churn Assumptions
Downside 620 000 NOK 2,6% Weak activation, lower paid efficiency
Base 670 000 NOK 2,1% Partner growth + onboarding improvement
Upside 730 000 NOK 1,8% Pricing test + higher activation + co-marketing

Actions and Priorities

30 days: Top priorities
  • Tighten channel mix and shift budget toward use-case keywords and partner
  • 2-step activation + onboarding checklist (target: +15% activation)
  • Launch help center light (10 articles) to eliminate repetitive support
90 days: Build momentum
  • 3 new partners + co-marketing plan (webinar + templates)
  • Price-test (2 varianter) og oppfølging på aktivering → betalende
  • Plan 1-2 stability sprints to avoid technical debt

Board Presentation

Q3 2025
Illustrative example – fictional company and figures

Executive Summary

2 / 10
  • 1 Strong growth continues. MRR +8% to 600k NOK. ARR now 7.2m (+24% YoY).
  • 2 Activation is the main challenge. Paid search drives volume, but 37% activation is too low.
  • 3 Q4 recommendation: Prioritize partner growth, simplified onboarding, and pricing test for SMB.

Key Metrics Q3 2025

3 / 10
MRR
600k
↑ 8% QoQ
ARR
7,2m
↑ 24% YoY
NRR
108%
↑ from 104%
Churn
2,1%
→ Stable
CAC
6 400
↓ 9%
Runway
14
months

MRR by Segment

4 / 10
SMB
360k NOK
60%
Partners
160k NOK
27%
SME+
80k NOK
13%

The partner segment grew 14% during the quarter - the fastest of all segments.

Conversion Funnel Q3

5 / 10
Visits
120 000
Baseline
Signups
4 200
3,5% of visits
Activated
1 550
37% of signups ⚠
Paying
210
14% of activated

Customer Insights

6 / 10

Observations

  • High verdi hos kunder med integrasjon mot regnskap + automatiske påminnelser
  • Churn most often comes from "too little usage" in weeks 1-2 after onboarding
  • 60% of support tickets relate to the same 3 topics

Recommendations

  • 5-day onboarding sequence (email + in-app)
  • "Help center light": 10 articles + 3 videos
  • Standardized partner implementation with checklist

Market Context

7 / 10

Trends

  • SMB ønsker mer automatisering og færre manuelle rutiner
  • Økt prissensitivitet: tydelig ROI og enkel pakking vinner
  • Partnerøkosystemer blir viktigere for distribusjon og tillit

Competitive Landscape

Competitor A
High pris Many features
Competitor B
Mid-range pris Integrations
Competitor C
Low pris Few automations
KlarFaktura
Mid-range pris Simplicity

Forecast Q4 2025

8 / 10
Scenario MRR end of Q4 Churn Assumptions
Downside 620 000 NOK 2,6% Weak activation, lower paid efficiency
Base 670 000 NOK 2,1% Partner growth + onboarding improvement
Upside 730 000 NOK 1,8% Pricing test + higher activation + co-marketing

Base scenario yields 12% growth in Q4. Upside requires all three initiatives to succeed.

Actions and Priorities

9 / 10
30 days: Top priorities
  • Tighten channel mix and shift budget toward use-case keywords and partner
  • 2-step activation + onboarding checklist (target: +15% activation)
  • Launch help center light (10 articles) to eliminate repetitive support
90 days: Build momentum
  • 3 new partners + co-marketing plan (webinar + templates)
  • Price-test (2 varianter) og oppfølging på aktivering → betalende
  • Plan 1-2 stability sprints to avoid technical debt

Thank you for your attention

Questions and discussion

KlarFaktura AS – Board Presentation Q3 2025

Need help with reports and analyses?

Contact us

Back to Reports and analyses